Shipping policy

Shipping costs include postage and packaging. We will deliver your order using the delivery method mentioned in our online store, which you choose in connection with your order. In the shopping cart, we present an estimate of future delivery costs according to the primary delivery method in use. You can see the exact delivery costs after selecting the desired payment and delivery methods for the order. The delivery methods used depend on the contents of the shopping cart and the size, quantity and total weight of the products. From the delivery methods available at the checkout, you can choose the option that suits you best, in connection with which the exact delivery cost is presented. Delivery costs will be charged upon payment of the order.

We deliver products in Finland through Posti or Matkahuolto. Some products can be sent by letter and some by parcel (depending on the size and weight of the order). Shipments received by letter will cost € 4.90.

For parcels, once the shipment has arrived in your local mail, you will receive an acknowledgment of receipt by mail or email. When picking up a postal item, you will need a shipping ID and an identity card. Please note that Posti only stores packages for 7 days, so remember to pick up your package on time.

You will receive FREE SHIPPING when ordering for at least 40 euros. Please note that for smaller locations, delivery methods may be more limited, which may affect delivery times.

Pick-up directly from our store in Vantaa is also possible without shipping costs. We are open by appointment.

Delivery time

Our most common delivery times to Finland and the EU vary depending on the order and delivery method. We aim to ship orders 2-7 business days after receiving the order, unless a different delivery time is stated in the product information, or it is a Pre-Order Product (this is mentioned in the product information). Please note that mail is not delivered on Tuesdays and regular mail will be delivered to recipients within 4 business days. The post office usually delivers letters with a parcel ID within 2 working days. Exceptions to delivery time estimates have also been reported if the shopping cart has out of stock products and we will also notify you of any delays immediately after ordering.

We will not be liable for any delays caused by force majeure or for any indirect inconvenience caused by the delays. The online store informs about different delivery times on its website.